RE: key retreival error, reply truncated, any ideas?

From: Howard Leadmon <>
Date: Fri, 7 Oct 2011 14:43:51 -0400

   Thanks for the reply, and I hate to play stupid here, but what does that
tell me? Is there something I can correct on our end to accept the mail if
the sigs are valid, or is this a problem on the remote end?

 I know DNS is usually UDP, but also know TCP should work as a fallback.
Just trying to see if this is correctable, or not, as without putting in a
specific exception for, that mail would never be accepted..

Howard Leadmon 
-----Original Message-----
[] On Behalf Of SM
Sent: Friday, October 07, 2011 2:32 PM
To: Howard Leadmon
Subject: Re: key retreival error, reply truncated, any ideas?
Hi Howard,
At 11:13 07-10-2011, Howard Leadmon wrote:
>     I know in general we have DKIM working well, but I have this 
> implemented on a client's server that is getting an error, and I am
> not quite sure what to make of it.    I was able to get the email 
> in for them by placing an exemption in the config, but that really 
> just masks the problem.   So I am trying to figure out if this is 
> something wrong at, or is this a problem on my side of the 
> shop that I need to address.
>Here is the error:
>Oct  7 13:50:30 mail2 mail2-smtp[48120]: p97HoRe1048120: 
>from=<>, size=11127, class=0, nrcpts=1, 
>>, proto=ESMTP, daemon=MTA-v4, 
> []
>Oct  7 13:50:30 mail2 dkim-filter[1488]: p97HoRe1048120: key retrieval 
>failed (s=s1024,
>`' reply truncated
;  IN      TXT
;; ANSWER SECTION: 3600 IN   TXT     "t=y\; k=rsa\; 
The query was retried over TCP as the answer is 531 bytes.
Received on Fri Oct 07 2011 - 18:44:04 PST

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